Have questions about our signals? Need technical support? Our expert team is here to help you succeed in your trading journey.
Fill out the form below and we'll get back to you as soon as possible.
support@dollaraptor.com
For general inquiries and technical support
Response time: Within 4 hours
+1 650-977-2001
Call us for immediate assistance
Available during business hours
Monday - Friday: 9:00 AM - 6:00 PM EST
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We typically respond to all support requests within 24 hours during business hours. Premium members receive priority support with responses within 1 hour. For urgent issues, our emergency support is available 24/7, Monday-Friday.
For technical issues, we recommend using our live chat feature available in your dashboard for immediate assistance. You can also email us at support@dollaraptor.com with detailed information about your issue, including screenshots if applicable.
Currently, we provide support primarily through email and live chat for faster resolution. Phone support is available for premium members by appointment. You can request a callback through your dashboard or by contacting our support team.
Yes! We offer free 30-minute consultation calls for new users to discuss our platform and how it can benefit your trading strategy. Premium users can schedule extended strategy sessions with our trading experts. Contact us to book your session.
You can report bugs or suggest features through our contact form above, by emailing us directly, or through the feedback section in your dashboard. We review all suggestions and regularly implement user-requested features based on community feedback.